Job Title: Sales & Service Office Administrator
Location: Corby, Northamptonshire
Salary: £28,000 – £30,000 (dependent on experience)
Hours: Full-Time, 45 hours per week, including 1 hour per day paid breaks

About the Role:
Pioneer Plant, the official Develon dealer for the East Midlands and East Anglia, is looking for a Sales & Service Office Administrator to join our dynamic and fast-paced team in Corby. Working closely with the Sales Office Controller, Service Controller, Warranty Manager and the wider sales and service teams, this is a key role supporting the smooth day-to-day running of our admin operations across both departments.

If you have a background in the agricultural, automotive or plant machinery industry and enjoy working in a varied and collaborative role, this could be the perfect opportunity for you.

Key Responsibilities:
Sales Administration

• Weekly stock checks and list distribution to the sales team
• Processing deal sheets and ensuring trade-in machine details are accurate
• Conducting HPI checks on trade-in equipment
• Calculating salesperson commissions
• Coordinating invoicing with customers and finance companies
• Liaising with the internal finance team on trade-ins, finance invoicing, and subsidy claims
• Registering machines on manufacturer and internal systems
• Purchasing warranty packages and applying for OEM rebates
• Managing engine warranty registrations
• Hire fleet invoicing and managing hire contracts
• Providing cover for the Sales Office Controller when required

Service Administration

• Uploading machine services to the Develon portal
• Installing sold machines on the My Develon platform and dealer management system
• Liaising with the warranty team for warranty job invoicing
• Monitoring machine performance and communicating with customers
• Purchasing service-related items and managing purchase order allocations with internal finance
• Assisting with incoming customer calls as a second point of contact
• Providing cover for the Service Controller during absence

Requirements:

• Experience in the agricultural, automotive or plant machinery industry preferred
• Strong organisational and communication skills
• Good general IT skills, including knowledge of Word, Excel, Teams and Outlook
• Ability to multitask and manage time effectively under pressure
• High attention to detail and accuracy
• Honest, professional and reliable, with a strong sense of integrity
• A team player who is happy to support others when needed
• Full UK driving licence

What We Offer:

• Competitive salary
• Competitive Leave, including Christmas shutdown
• Opportunities for professional growth and development
• A collaborative and supportive work environment
• The chance to be part of a growing and respected business

How to Apply:

To apply, please send your CV and a cover letter to ashley@pioneerplant.co.uk