Department: Aftermarket Reports to: General Manager Job Function:

• To oversee the day-to-day running of the Aftermarket Business (service & parts team).
• Put in place actions to meet the company’s required Aftermarket sales volumes and profit margins for service, parts and warranty sales.
• They must work with and support the General Manager, Management Accountant and Directors to grow and develop the Aftermarket Business and team.

Essential Duties:

• Enforce Operating Policies and Procedures to ensure business standards are met and to control all of the Aftermarket administration functions.
• To achieve company and OEM sales targets for parts and labour sales.
• Appoint new staff as and when required with the direction of The General Manager.
• Manage Aftermarket marketing promotions and seasonal offers.
• Liaise with the parts advisors and technical support engineer on topical issues within the department and resolve these promptly.
• Liaise with the sales department on the PDI and delivery schedule of new and used machines to ensure optimum machine throughput.
• Ensure the highest quality of work is delivered to both external and internal customers and conduct spot QC inspections.
• To increase the number of new customers and maximise prospects for growth.
• To manage the forward order and forecasting process with OEM’s to ensure that stock deliveries are acceptable to both external and internal customers.
• Ensure service targets are met, including customer satisfaction and turnaround time.
• Achieve minimum margin requirements set out by the General Manager

Skills and Qualifications:

• Front line commercial sales experience
• Experienced Manager.
• Aftermarket Experience and great Customer Service.
• Industry knowledge.
• High Level negotiating skills.
• Flexibility and adaptability to the working day.
• A positive ‘get it done’ attitude.
• Commercial awareness of P&L, Balance sheet, overhead and operating expenses.
• High level communication and people management skills
• Current awareness of Health & safety regulations.

Remuneration Package: Salary £55,000 rising to £60,000 after one year, plus incentive package on KPI’s and business achievement (details being prepared expectation would be to earn £30k per annum – not capped) 22 days holiday Company pension scheme 22 days holiday plus Christmas & New Year shutdown which effectively gives up to a two-week shutdown period. Audi Q6 Etron EV car with full business and private use. How to Apply: Please submit your CV and cover letter to sales@pioneerplant.co.uk          

Job Title: Sales Office Administrator (Part Time) Location: Corby, Northamptonshire Salary: £26,500 to £28,000 Full Time Equivalent, £13,250 to £14,000 for a 20-hour week. Hours: 20hrs per week possibly rising to 30 hrs later this year.  Afternoons would be desirable but not essential. Job Description: Pioneer Plant, the official Develon dealer for East Midlands and East Anglia, is seeking a part Time Sales Office Assistant to join our dynamic team. Working alongside the Sales Office Administrator, you’ll play a vital role in delivering exceptional service to customers, colleagues, and internal departments alike. This is a fantastic opportunity for a professional with experience in the construction equipment, agricultural machinery or automotive dealers to thrive in a supportive and fast-paced environment. Key Responsibilities:

• P.I. checks on trade in machines
• Assist with scheduling invoicing with customers and finance companies
• Assist with internal finance regarding invoicing and trade in invoicing
• Assist with invoicing Finance Companies
• Assist with Finance subsidy claims with internal accounts team
• Assist with trade in invoices from customers
• Assist Sales Order Control System
• Register machines on manufacturer portal and own DMS system
• Purchase warranty packages where applicable
• Apply for rebates from OEM and liaise with internal finance team
• Ensure engine warranties are registered where applicable
• Assist with ensuring P.O. numbers are correct for external orders
• Cover for the Sales Office Administrator during holiday or sickness periods
• Associated admin as required
• Enter machines from OEM portal to DMS
• Transfer machines form on Order to in stock upon delivery
• Monthly Sales meeting stock reports
• Weekly stock control report

Requirements:

• Knowledge and experience in the construction equipment, agricultural machinery or automotive dealers.
• Strong communication skills, both written and verbal, with the ability to engage effectively at all levels
• General computer literacy, with a good working knowledge of Word, Excel, Teams, Power Point and Outlook
• Ability to work independently and under pressure while maintaining attention to detail
• Honest and professional, with high levels of integrity
• A team player, willing to collaborate and support colleagues
• A focus on exceeding customer expectations and delivering a high standard of service
• Full UK driving license required

What We Offer:

• Competitive salary
• Opportunities for professional growth and development within a thriving business
• A collaborative and supportive team environment

If you’re passionate about delivering outstanding service and have the skills and experience required, we’d love to hear from you. How to Apply: Please submit your CV and cover letter to sales@pioneerplant.co.uk